Solutions for

TELEPHONY PROVIDERS

Telcos & VoIP Providers
Contact Centers
IP-PBX providers
Predictive Dialer Providers

Commercial

Customer & Provider CRM
Rate Management
Service and Usage Invoicing
DID Management
Multi-tier accounts
Credit Limit
Pre-paid and Post-Paid credit management
Account payments & balance
Reports

Commercial Details

Normalized Address Definitions
Multi-level commercial structure
Customer Geo-location
Account Limits based on Credit or Minutes
Automatic Invoicing
Automatic Service disconnect
Referral Program
Wholesale & Retail operations
Multi-Service Definitions
Quality of Service
Bilateral traffic management
Real-time Profit & Loss
Tax management
Low credit alerts & Automatic Service disconnect

MORE

LESS

Technical

Quality of Service (ASR, ACD, PDD)
Traffic Management
LCR & Static Routing
Balanced Routing
Soft-Switch & Load Balancers
Back-end Equipment Monitoring
Registrar Server & CAT5 Features
Alerts & Tickets to Providers
Reports

Technical Details

High Volume Traffic (600 CAPS +)
Routing management (LCR, LRN, Static, Balanced)
Soft-Switch monitoring
Real-time QoS per customer & provider
Traffic analysis
Back-End assets monitoring (load, CPU, services, etc.)
SIP Load Balancer, Outbound Proxy and Registrar
Real-time registered Users, Active Calls, CPS
Fail-over routes
Route provider distribution
CAT5 features for Retail operations
Automatic DID provisioning and redirect
Multi-vendor monitoring (SNMP, NRPE, Telnet)
Integrated Routing mode & external routing mode

MORE

LESS

Cyneric Solutions

Top Features
Account management, customers, providers
Billing modules features
Price List management
Call-routing management
Quality of service from your suppliers
24/7 service monitoring module
Reports, to facilitate decision-making process
VoIP Business - Start-up
Costs Reduction, benefits improvement
Technical Articles
Platform Call Flow
Platform Dashboard
AION - Argentina
Aero in Cloud - USA
Our Servers - USA